PROCEDURES TO FILE AN APPEAL FOR REFUND OF FEES

Questions:  feeappls@iupui.edu

Purpose:  Students who were required to involuntarily withdrawal from one or more courses, due to circumstances outside of their control, may submit the appeal application to request a refund of fees.  This application, along with all required documentation, may be submitted to the IUPUI Office of Student Account Services, through U.S. Postal Service at P.O. Box 6020, Indianapolis, IN 46206, by fax at (317) 278-1579 or by placing it in the drop box located outside the Student Financial Services Office, Campus Center, suite 250.
 

Guidelines: 

• A completed Appeal of Fees Application must be received by the Office of Student Account Services within one year following the close of the appealed semester.
  • Student must provide a detailed explanation of the circumstances that made it necessary for him/her to withdraw from course(s).
  • Student must provide applicable supporting documentation (outlined below). Any supporting email documentation must be sent directly from the provider (instructor, department, advisor, etc.) to feeappls@iupui.edu. We cannot accept forwarded emails from the students as supporting documentation, as the email can be altered.
  • Application must be signed to move forward with appeal.
     
• Financial Aid recipients may be affected if an appeal is granted.  If this occurs, a student may owe the University an amount greater than the original appealed amount.  Students receiving any type of financial aid are advised to consult with a Student Financial Aid Services advisor, prior to dropping classes or filing for an appeal.  You may contact the Office of Student Financial Aid Services via email at finaid@iupui.edu or by phone at (317) 274-4162.
   
• The student must have officially withdrawn from classes to file an appeal.  Academic transcripts must indicate “W” for courses to be appealed.  Please note, grade change appeals must be submitted and approved prior to submitting the Appeal of Fees Application.
   
• Appeal requests must be submitted by the student.  Appeals submitted by a parent or legal guardian on behalf of the student, will be accepted only in circumstances where the student may be mentally or physically unable.
   
• All communication made by our office regarding the appeal will be sent via IUPUI e-mail or to the contact information (local mailing address and phone number) provided in OneStart.  Please ensure that all addresses and phone numbers on file with the University are kept current.  Should you have any questions regarding this process you may contact the Registrar’s Office at 317-274-1519 or iupuireg@iupui.edu .
   
• Incomplete applications will not be considered by the Bursar Appeal Committee.
   

Documentation Requirements:

      Appeal for Medical Reasons:

• Letters from physicians must be on office letterhead stating dates the student was under their care and that the student was unable to attend/participate in the course(s) being appealed.  Due to the sensitive nature of medical circumstances it is not required that any detailed information regarding the condition/illness that may have lead to the need to withdraw be provided.
   

• Office notes, notes on prescription paper, or office receipts will not be accepted as appropriate documentation.
   

• Documentation from an insurance company will not be accepted as appropriate documentation.

Appeal for Reasons of Death:

• Newspaper obituary, funeral program/card or Death Certificate will be accepted documentation.

Appeal for Work Related Reasons:

• Letter from employer on office letterhead stating student could not attend or was required to drop the course(s)

*Additional supporting documentation may be requested by the Appeals Coordinator. 

Final Decision Notification:

• Once the completed Appeal of Fees Application has been received by our office, your appeal will be reviewed by the Bursar Appeal Committee.
   

• Should your appeal be denied by the Bursar Appeal Committee, it will be presented to the IUPUI Refund Appeal Committee for a final decision. 
   

• You may expect notification of the final decision within 4-6 weeks.
   

To obtain an Application for Appeal of Fees, click here: